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Find answers to common questions below, or email us directly.
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Frequently asked questions
Which devices are supported?
KaoBurn is available on iPhone only. There is no Android version yet.
How do I sign in?
Sign in with Apple or Google. There is no separate password to create.
How accurate are the AI calorie counts?
They are estimates from a photo and can vary with camera angle, lighting and portion size. You can check and edit the dish name and calories before saving.
Use them as a guide only. They are not medical or nutrition advice.
Where do my food photos go?
The app shrinks the photo and sends it to an external AI service to estimate the dish and calories. The photo is not stored in your account; we keep only the dish name and calories you confirm. See the Privacy Policy.
The camera isn't counting my reps correctly. What can I do?
- Keep the phone still and make sure your whole body is in the frame
- Use good lighting and avoid strong backlight
- Move through the full range, e.g. squat all the way down and stand fully up
- Still not working? Email your iPhone model and what happens to [email protected]
Does the app record camera video while counting reps?
No. While counting reps, camera frames are processed on your device only to count repetitions. They are not recorded and never leave your phone. (This is different from food photos you scan, which are sent for calorie estimation; see Where do my food photos go?)
What are Points and Skip Tokens?
New users get 100 welcome Pts, and you earn more by completing missions. Spend them on AI meal scans (5 Pts each) and other features shown in the app. A Skip Token lets you skip a day's mission without breaking your streak. See the full rules in the app.
How do I subscribe or cancel?
Memberships are not on sale yet. When they are, buying, cancelling and refunds are all handled by Apple.
How do I delete my account and data?
You can delete it yourself in the app. See the full steps on the account deletion page.